This agency is thief. My flight was cancelled due to COVID-19 and they couldn’t manage new flight for me. After withholding my money for 4 months now they are asking 30€ handling fee for starting the refund procedure. After 4 months I am paying 30€ for getting my money back which the refund procedure may take 3 months. If you don’t want to loose your money, don’t buy any flight ticket or make hotel reservation from this agency.
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Offrire agli utenti un servizio su misura, pratico e che risponda alle esigenze di ogni viaggiatore. Dal 2004, Volagratis ricerca e compara tantissimi prodotti e servizi legati al viaggio, come voli, hotel, pacchetti volo + hotel, crociere, noleggio auto. Oggi Volagratis è parte di lastminute.com group, leader europeo nel settore dei viaggi online e del tempo libero.See more
