Don’t ever use Volagratis! The flight was from Milan to Catania and was supposed to happen on June 28. The flight was cancelled without any communication from Volagratis and we found out accidentally, when we couldn’t do the check-in.Now starts the most interesting part - we never received our money back for the cancelled flight. Moreover, we didn’t even receive the communication email asking to choose the refunding option as a credit card or a voucher. Constant calls didn’t result in anything except for fake promises. The company’s policy says that the refund should be made within 60 days after cancellation. It’s been already way more, and still there’s no sign of improvement. The company is a SCAM!
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Offrire agli utenti un servizio su misura, pratico e che risponda alle esigenze di ogni viaggiatore. Dal 2004, Volagratis ricerca e compara tantissimi prodotti e servizi legati al viaggio, come voli, hotel, pacchetti volo + hotel, crociere, noleggio auto. Oggi Volagratis è parte di lastminute.com group, leader europeo nel settore dei viaggi online e del tempo libero.See more
