They dont even deserve one star at all!The worst ever travel agency i tried, cant believe that this company still exist!Peace of advise better to read reviews before purchasing any services from this crook company.I booked a flexible ticket and when i requested to modify the date of my flights thru their website, i have to wait for 7 days for aproval thru email yet i received non.No way to reach them thru call, chat agents kept repeating that the request has been scalated and they will get in touch soon but i still receive non.and now 24 hhrs before my flight i still receive no response until they reach out thru email to inform us that they have tried to call but as no response receive and as its less than 24hrs before the flight there is no pposibility to grant my modification request. I kept emailing them and asking for my right as their fault in the beginning for not taking acion or reaching me out in 7 days upn my request but they never response back anymore.This is theyre way for getting people money.
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