Really bad! The custom care is totally unaware of the actual policy of flying companies! They tell to the customer to contact the flying companies to obtain a voucher while they (volagratis) have to do it. When confronted with the fact they have to do it they (volagratis) do not know what to do and say that they (volagratis) neet to be contacted first from the flying company. Bulls**t! Totally unprofessional! They have no clue how to help their customer! Stay away from such a scam, better to book tickerts yourself!
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Offrire agli utenti un servizio su misura, pratico e che risponda alle esigenze di ogni viaggiatore. Dal 2004, Volagratis ricerca e compara tantissimi prodotti e servizi legati al viaggio, come voli, hotel, pacchetti volo + hotel, crociere, noleggio auto. Oggi Volagratis è parte di lastminute.com group, leader europeo nel settore dei viaggi online e del tempo libero.See more