Uncertainty and Poor CommunicationI recently booked a flight through Lastminute and received a confirmation email, but when I checked directly with the airline (Air Cairo), my booking was marked as "not confirmed." The airline stated that payment had not been finalized and that my reservation would be automatically canceled if not confirmed by a specific deadline.I paid via PayPal, and the transaction was successfully processed, yet Lastminute's customer service was unavailable when I needed urgent clarification. Now I’m left stressed, unsure whether my flight is actually booked, and unable to get immediate support.A travel agency should ensure seamless processing between the customer and the airline—this kind of lack of transparency and delays in payment processing are unacceptable. If this doesn’t get resolved soon, I will never book with them again.Avoid if you want peace of mind when booking flights!
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Offrire agli utenti un servizio su misura, pratico e che risponda alle esigenze di ogni viaggiatore. Dal 2004, Volagratis ricerca e compara tantissimi prodotti e servizi legati al viaggio, come voli, hotel, pacchetti volo + hotel, crociere, noleggio auto. Oggi Volagratis è parte di lastminute.com group, leader europeo nel settore dei viaggi online e del tempo libero.See more
