Products start out great but quickly degrade. I bought three cables and tips, figuring by spending more I'd get quality. I had an issue with one cable and tip, so I asked for a replacement. They sent the cable only and ghosted me on requests for the tip. I finally gave up as they just ignored my emails. A second tip malfunctioned and they spent a few weeks intermittently responding but finally set it up to send me a new tip. When I go to authorize the "purchase" so it gets sent (cost is zero) the system says it's out of stock and sends me back to the website. Repeated attempts to get help from Volta fall on deaf ears. Quality of parts is not what they claim and customer support is abysmal. I understand a one-off failure, but repeated failures in customer support is unacceptable. I'd recommend you avoid this company and it's sham "lifetime warranty." And By the way, I originally gave them a 4star rating when their products first came. I really wanted them to work. Update--The reply to the above email is incorrect. I have only received what I said. They asked for a video of the malfunction and I sent that. I have received 1 replacement as I indicated. Period. You have never asked for the parts returned and I am happy to do that. I have all email correspondence and attempts I have made to your customer service available for anyone to review. Your attempt to impune that I am trying to take advantage of you is offensive and your claim that you have replaced other than the one item is simply untruthful.
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Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA features cross-device compatibility. 1 cable for all devices.
