I had a terrible and stressful experience renting a dress from The Volte for a gala ball. I paid $360 for a dress that was scheduled to arrive two days before my event.However, two days before the gala, I received a call from The Volte on behalf of the lender asking if I still wanted the dress sent, since it hadn't been shipped yet. At that late stage, I felt I had no other choice but to say yes.Unfortunately, it was too late. The dress was not shipped until that day, and it arrived the following day when no one was home to sign for the DHL delivery. The dress was finally redelivered two days after my event, making it completely useless to me. The lender left so little time that redelivery prior to the event was impossible. When I communicated this to the lender she told me 'that I should have stayed at home from work that day and waited for her dress!'To make matters worse, when I communicated with the lender, she was unprofessional and rude in her messages and took no responsibility for the issue. The Volte also handled the case poorly, and I had to cancel the transaction on my credit card to get my money back.The service was completely unreliable and stressful from start to finish. I would never use The Volte again.
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Volte est une jeune marque de vêtements et accessoires trendy destinés aux cavaliers et citadins.
Nos produits sont fabriqués en France 🇫🇷 à partir de matières premières 🌿 bio ou recyclés.
Le petit + ? 🧵 Chaque pièce est brodé avec amour d'un joli design.
Rdv sur www.volte.shop pour découvrir nos pépites !
La Team Volte 💕
