I ordered a bag in December and received it in 2 weeks. The design was exactly wh at I was looking for and looked just like the photos. Like many new bags, it had a noticeable factory smell when it arrived, but after airing it out for a couple of days it completely disappeared. Also they add in this nice vovia fragrance cards which gives a great smell as wellWhen I contacted customer service with questions, they were transparent and very helpful. I’m happy with the style and the support I received.
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