I was referred to Vox by a previous supplier, specifically to Gabriella Peneder. From the onset, Gabriella was quick in her responses and had my order placed in no time giving me feedback every step of the way. Unfortunately due to issues with openserve, my installation was quite delayed. However, Gabriella followed up daily and provided me with screenshots from these follow ups which enhanced the transparency in the entire process. I was close to cancellation, however through my irritation and frustration, Gabriella remained patient and understanding. It is due to the regular follow up and escalation from Gabriella and her manager, I was connected in less than 48 hours after the delay. Thank you so much for your customer support and providing the promised service.
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