The setup process was incredibly frustrating. I was on the verge of canceling until I finally reached an agent. I expressed that if they could resolve the issues, I would be willing to continue with the service. However, a month later, I received an email indicating that I had opted out of my plan, which I had not intended to do. Just five minutes later, I was disconnected without any prior notice to address the situation. I regret even starting this process and will be seeking alternatives in the meantime.
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