I invited a friend and was told we would receive vouchers. They never arrived. Cue numerous chat exchanges over several weeks ending with the promise to ‘investigate’ and even a letter to customer services that was completely ignored. Voxi constantly advertise their rewards but if they’re not going to pay out then what’s the point. To be clear, this was not a one off error - my friend and I pointed out what had happened to customer services more than six times but we were constantly stonewalled.
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