Poor experience made even worse by the lack of customer satisfaction and zero absolutely ZERO appetite for any form of service recovery. Despite being told by "Carl" if be contacted - reached out to even.
Nope not a joy of effort made. Awful
According to Carl at VP- yet radio silence since
Reply from Voyage Prive
Jan 30, 2026
Hello Robert,
We’re sorry to hear about this and can understand why the situation has left you feeling disappointed. Planning a trip like this should feel exciting, not stressful.
What you’ve described doesn’t reflect how we want to support our members, and we’d like the chance to review your booking properly. A member of our team will be in touch with you directly to go through the details and clarify the all-inclusive arrangements across both hotels.
Thank you for taking the time to share your feedback.
Best regards,
Carl and the Voyage Privé Team
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Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages.
Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
