Great customer service. I was having issues with loading a trading software on my server space, and started a chat on a Sunday morning with customer support (Leo), with very low expectations to achieve much in solving my issue. Leo was a star and after loading up some screen shots of the issue and him seeing the problem he contacted the tech team immediately. He suggested I opened a ticket as well as he wasn't confident he would get much luck with them if I was in a hurry. I wasn't half way through writing the ticket up and Leo was pinging me back saying the tech team had updated some ancillary software and will report back as soon as the updates were done, A server reboot may be required. Being a cheeky customer, I kindly asked if they would upload the software to my space as well (while they were there).. he only got that sorted as well. So within half and hour and starting with no expectations, we went from nothing to all updates done and new software uploaded no qualms! Well done, and thanks team VPS, I was considering suspending my subscription, but am very much reconsidering this now. 5* wasn't enough!
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Servers only for forex traders. VPS Forex Trader has been providing VPS Forex hosting for clients of a wide range and magnitude since April 2011.
