vr-rock.com

3.7
3.7 Based on 41 reviews

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Hard_Monkey
Would not recommend ordering here

I had Ordered the "Meta Quest 3S Prescription Lenses (Magnetic Design)" with customzied lenses for my eyes (i need glasses) on their website and on my Order it said to be delivered after 6-9 Business days. Today is the 19.01. and the Trackinginformation still shows that the lenses havenot been shipped or even been picked up by the carrier. This is unacceptable, i did infact not even get an information from the seller that the delivery is going to be late. After asking the customer support they just told me that the lenses are still beeing made. Overall i would not recommend ordering here. Edit: 10.02.2025After almost 1 month of waiting the product finally arrived. The product itselfe is pretty good, good lenses easy to insert and remove, but they did not arrive like the promised delivery date 6-9 business days but almost 30 days after ordering. Not getting an Info from the Support that the delivery will be late gave me the feeling that i have been scammed.Overall good product but delivery and customer support need improvment.

3
Date of experience: Dec 28, 2024

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