vr-speed.com

4.1
4.1 Based on 200 reviews

...

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Supply Chain Problems - Poor Inventory Management

This company is very frustrating.I ordered from them because the product has a good reputation and the price is excellent. However, at the time I ordered - on October 23rd - the product availability date was 10/30. It has now been nearly a month since the order, and three weeks since the original availability date. On their website, they change the available date each week, apparently.I think VRSF should get a better handle on the supply chain and not lock up orders where people have a reasonable expectation of availability based on their own in-stock dates as displayed on their website.I might add that, contrary to the practice of most merchants, they charged my payment method immediately on 10/23 for the order total, instead of charging at the time of shipping, as is customary where there is a delay in product availability.

3
Date of experience: Nov 19, 2020

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