DO NOT DO BUSINESS WITH THEM. VRSF IS FULL OF BS. Bought an intercooler that was out of stock via affirm (loan). But made the wrong purchase, so I contacted VRSF directly to let them know SAME DAY AFTER I MADE THE PURCHASE. About 1 week later, I get an email saying my order has been shipped. Later that day, I get another email from customer support telling me since it’s been shipped already, I’d have to return the item. Ok... I waited for the item to get here and then returned it with the return label Tiago provided me with. Item returned less than a week back to VRSF. Waited about a week for the refund until I finally contacted their customer support again (I hate doing this because nothing ever gets done). They tell me same BS saying they need to confirm that it’s returned. So at this point, about 2 months have passed and I have 0 items and a full affirm balance of $900. I contact customer support once again (probably the 10th time because you will not hear from them again unless you make a new ticket). Tiago tells me that the item is too old to refund, and I’d need to contact affirm for a refund. Lol ok, I contacted affirm same day, now they tell me I need to contact VRSF because only they can confirm it. As I’m typing this, I still have no refund or items and 3 months have passed. And with how VRSF customer support is, I don’t expect to get a refund until AT LEAST another month.
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