Poor customer service. Packaging was delivered damaged and when opened it had become apparent that all the tips and back box were badly scratched and dented. Just the tips them selfs were packed in a bag together loosely with no foam or protected, they were hitting each other during transport complete lack of care. Description states “ We include a lifetime warranty as well as our “No Hassle” satisfaction guarantee” don’t believe it, I’ve been offered 5% of my money back and when I replied saying I don’t want 5% back just send me replacement tips it’s as if they have fallen off the face of the planet… no response…
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