I signed up for the three-month Metabolism Tune-up program, but after a month, I'm still not through week 2. The plan does not align with what was promised. I provided my training schedule for carb cycling, but it hasn’t matched up. I've raised concerns multiple times, yet nothing has changed. Each time I reach out, I’m told to wait another 48 hours for a response, which is frustrating. I have requested a refund, but was informed that due to the planning involved, it wasn't possible. I haven't even progressed to the second week. Under consumer law, a refund seems justified. Additionally, this program was not clearly defined and appears quite generic, lacking customization.
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