vsnapu.com

⭐ 1/5

⭐ 1/5 – Extremely Disappointing and Unprofessional Experience with VsnapUI had a very bad and exhausting experience with VsnapU, and I genuinely regret choosing them. From start to finish, the entire journey was filled with false promises, poor coordination, endless follow‑ups, and absolute lack of accountability. What should have been a smooth and well‑planned shoot turned into a nightmare.The biggest issue was the people handling the project, especially the person managing the Goa shoots, Rohan. Based on my experience, he is completely unreliable. He confidently makes fake commitments and tall promises, but when it comes to actual execution or final delivery, he has no answers at all. He keeps delaying, dodging questions, and never provides clear timelines. It was very evident that he himself was not aware of how things would be executed on the ground.There was no scope of escalating concerns either. No matter how many times we raised issues, nothing was resolved. It felt like once the payment was made, the customer no longer mattered.Another major gimmick VsnapU uses is their so‑called “mood boarding session.” We paid a huge amount expecting a creative, well‑planned shoot aligned with what was discussed. In reality, nothing happens as per the mood boarding session. It is just a marketing trap to charge more money. Our shoot turned out to be extremely normal and generic, with no creativity or execution aligned to what was promised.The most shocking and unacceptable part was that the cameraman and the ground team had no idea about our mood boarding discussion. They did not have our mood board, had no script, and were completely clueless about what was planned. This clearly shows zero internal coordination within VsnapU and proves that the mood boarding session is meaningless.We also faced:Last‑minute location changesImproper and unprofessional ground team executionPoor planningDelayed deliverablesMultiple follow‑ups just to get basic responsesStubborn refusal to make reasonable customer‑requested changesRohan’s attitude throughout was extremely adamant and inflexible, even when the issues were clearly from their end. There was no ownership, no customer empathy, and no willingness to fix mistakes.Adding to this, Shubham Chaubey was another major disappointment. During the pitching phase, he will confidently try to impress you by giving examples like VsnapU appearing on Shark Tank and make everything sound extremely professional and premium. However, once the advance payment is done, he completely vanishes. No follow‑ups, no responsibility, and no support. It feels like all the enthusiasm exists only until the payment is received.Overall, I truly feel that I burned my hard‑earned money. The pricing is absolutely not justified by the quality of service or professionalism delivered. The entire experience was mentally draining and deeply disappointing.God help you if you get Rohan as your coordinator. Based on my experience, expect fake promises, poor execution, and zero accountability.Before choosing VsnapU, I strongly recommend that you go through a genuine series of reviews, not just the curated or promotional ones. What they promise during sales calls and mood boarding sessions is very different from what they actually deliver.I would never recommend VsnapU to anyone looking for a reliable, transparent, and professional photography team.

Date of experience: Aug 27, 2025