VSP does not disclose the out-of-network benefits (or serious lack thereof) on their website. You have to call their customer service to request a copy. The Federal government should require transparency from VSP if they are allowed to continue to be a provider to Federal employees, active or retired. This could be particularly confusing for older customers. In addition, their telephone customer service requires multiple prompts of the same information (date of birth) and seems to go in circles when selecting various options. It feels like they try to make using customer service a miserable option to reduce calls.
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VSP Vision Care is a vision care health insurance company operating in Australia, Canada, Ireland, the US, and the UK.