PLEASE NEVER USE VUE. We went to the basil on location, which is an absolute dump. They are understaffed, incompetent and then when you get tired of waiting in the queue to complain so leave and raise a ticket through online customer support - they then refuse to help online. Modise online was less than helpful online as well.
Don’t use VUE and make sure you wait hours to complain to their slow staff because otherwise they’ll refuse to refund you for the film you didn’t stay to watch because the the theatre smell was unbearable.
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