Overall my experience was great. I needed my order by a certain date. I ordered it just a few weeks before my event. I took a chance and ordered it anyway, hoping it would arrive in time. Half of my order arrived on time. The top I ordered was never shipped. I did correspond with customer service and they were very helpful and understanding. I issued a return on the pants and I canceled the top. They refunded my money immediately on the top, and offered me a 60% refund on the pants not to have the trouble to return it ( as shipping was at a cost to me) I took the offer and was also refunded immediately. I thought it was worth it, as I liked the pants. I would order from them again, but I would order way ahead of time.
Claim your business profile now and gain access to all features and respond to customer reviews.
- Email: service@vvcloth.com (Reply in 24 hours.
Any inquiries and support regarding orders)