Purchased a VW ID3 a year ago from Parkway VW and on delivery had so many issues. I had to return the car so it can go back to get repaired as it clearly wasn't checked pre delivery!Then a year later, after it's first service and health check, the 12v battery failed and I was told it'd cost me £500 to repair! So basically the larger batter drains the smaller battery which is a clear defect but VW won't put it under warranty as the car was a 21 plate (over 3 years) and a used car I purchased last year. In good faith, i expect a used car to be reliable especially a battery as ive never had issues so soon after buying with a petrol or diesel car. Service dealer, supplying dealer or customer service did not want to take any responsibilities and left me with a huge bill.They first told me they will support with a £100, then escalated to say I'd likely get more so when it was escalated, they came back to say I'm now getting nothing!!@ Will I buy another car from VW? NO. BTW Did I mention that the brakes are horrendous. Honestly, it's dealers like this (cowboys) that end up going bust and this is exactly the reason why. Awful customer experience and service.
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