Volkswagen has exposed itself as an exploitative company with shameful customer care. I bought a Golf R32, only to discover that VW has not only stopped producing the car but also stopped producing essential parts. When I asked what this means for me, I received a dismissive email closing the case with no help, no responsibility, and no interest.This is not just poor service - it is exploitative. They take customers’ money and then abandon them the moment ongoing support is inconvenient. A global brand of this scale leaving loyal owners stranded without solutions is shameful.Buying from VW means you risk being discarded as soon as they decide you are no longer profitable. There is no loyalty, no support, and no care.I will never buy from Volkswagen again and will tell anyone who asks to keep well away. They have permanently lost my trust.
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