An absolute eye opener dealing with VW. Never experienced such a flagrant disregard for customers in my life!This is a brand new vehicle that has faults and has had since I drove out of the dealership. 4 months later nothing resolved and can’t even get VW customer service to take ownership.The representative said “what do you want us to do” seriously. Their digital team contact you with ridiculous suggestions but when I respond you hear nothing for a month! Unprofessional, unhelpful, curt and unsympathetic. Wasn’t a cheap vehicle either but that shouldn’t make a difference.When I call up for after sales service you get the impression of a company with serious issues to resolve. VW again - not a chance!I have other Landrover vehicles and the contrast between companies is like night and day. Ironically the vehicle itself is very good if only they would fix the issues.
Claim your business profile now and gain access to all features and respond to customer reviews.
Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg.
