My VW van has been off the road for 2 months - sitting in a VW dealer yard awaiting parts. Quoted me further 3 months to get parts. Made complaint to VW Customer Services over a week ago. Phoned twice now - both times they “promised” to phone back - they haven’t even phoned, texted or responded to my email. Absolutely appalling lack of customer service. Oh, yes, this isn’t an old van, it’s a 2023 vehicle still under warranty!!!
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Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg.
