Volkswagen PRESTIGE WODONGA - I could give zero if there was an option available. We purchased a used car(Golf) for $17800 year 2018 mileage was 38K. So we had to do 1 regular service(spend around 500) and 1 major service(spent around 1700) till date. The car ran out of warranty 3-4 months ago. Unfortunately, during the Christmas holiday the car broke down because of the oil leak from the engine. We were coming back home from the holiday destination and we couldn't find a single service center open due to being shut for Christmas holiday. We had to drive the car to come home because we had work. We towed the car to Volkwagen prestige from Albury and informed them the situation. They did the check and found the cam shaft has to be replaced and will cost $2200. So we requested them to compensate us by giving discount on the service as the major service was done 5 months ago. Today they rang and advised the request for the discount didn't approve because we drove the car when it was overheated. Well they expect us to tow the car to Wodonga(270km) and want us to walk home from Seymour. These are some bunch of incompetent people who is running the show there and don't take any responsibility after ripping off thousands of dollars. We had hundred of other options available but we chose Volkswagen because of the good faith and this is how they are repaying us. Please please ignore buying old car from Volkswagen Prestige unfortunately they will give you trouble in the long run and charge you fortune to fix them.
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Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg.
