vw.com

2.3
2.3 Based on 121 reviews

Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg....

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Joyce Hughes
Appalling MOT and service at VW West London

I bought a new VW from Chiswick in 2015. Service history to date with VW. In July 2020 the car had a major service and MOT and both passed . 2 weeks later had tyre pressures checked at local garage prior to a very long journey, 3 tyres not roadworthy -cord showing and very badly cracked. No response from the dealership until I wrote to CEO. They do not accept liability and say it is up to the individual assessor. I have a video of cracking to tyres which is quite significant. Quality of the work, the attitude of after service staff and servicing very poor, will not go back. I have no confidence in the dealership.

1
Date of experience: Nov 24, 2020

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  • Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg.

  • language https://www.vw.com

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