I purchased a brand new 2022 Volkswagen on August 29th, 2022, the car had 11 miles on it. I had a trade is for $7000.00 and I put down $5500 a total of $12,500.00. I purchased a brand new car thinking I wouldn’t have any issues like a used car. On November 18, 2022 I brought the car in because I was hearing noises, when they serviced the car had serious problems. They had to change the transmission they kept my car for over 3 weeks. I requested a buy back because I was extremely upset that a brand new car would have such serious problem. I submitted all the necessary paperwork they request to tell me over a month later I don’t qualify because the car only had one issue. Fast forward to June 26, 2023 i took the car back to Volkswagen because I heard a metal rubbing noise that was loud while I was driving. They kept my car for 3 days because they said my EVAP was seized. And my rat housing was replaced. This car is completely bad and I tried to return It and it keeps having issues. I’ve had this car for 10 months with major issues, more issues I have ever had with a used car! This company is completely the worst and this has been the worst experience of my life. I have children I thought I bought a reliable car and I bought a lemon. I even spoke the salesman that I purchased the car with and told him my headaches and he told me thats why you have warranty, what do I want him to do. This has been a complete nightmare again. I requested another buyback and now I’m waiting for another response. I do not want this vehicle!
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Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg.