vw.com

2.3
2.3 Based on 121 reviews

Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg....

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T.Caulfield
My I.D 4

My I.D 4, was only 3 months old when it suddenly stopped working, this was due to battery issues. However these things happen and its how VW have dealt with the issue not the car itself that is dissapointing.Repeatedly they have failed to give updates, asking us to chase them and to liase between VW and the dealership, including being asked to negotiate with the dealership so that they pay the insurance for a courtesy car not VW Corporate. Also being told that they couldn't give me all the details due to privacy!! ITS MY CAR.The customer service team refused to let me speak, when I said politely can I please make my point, after letting them speak they said "No because your view is pointless".AVOID AT ALL COSTS.

1
Date of experience: Aug 06, 2025

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  • Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg.

  • language https://www.vw.com

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