In 3 years I've had to put up with Heritage they have failed at every single opportunity to do what they promised and it feels like they go out of their way to provide the worst possible customer service. Why they offer a call back service I don't know they never and I mean never call back. Why they bother with service booking department is also a mystery, they cancel booked services at last minute. If you are lucky enough for get your car seen they don't do what was agreed. They are quick to take your money but terrible at providing any sort of service for it. You can't trust a single thing they say. When I've complained to them about their service, they asked me to email it to them, which I did, guess what, they didn't reply. I can't think of one positive interaction with them in 3 years. Just avoid!
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Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle.
When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using and fitting these parts ourselves, to our cars? Spending our spare time maintaining, modifying and restoring VW and Porsche vehicles we understand what is required of a part with regards to quality and aesthetics, and we use this knowledge to ensure we provide our customers with the very best parts available to help with their projects.
Located on the South Coast of England, we are perfectly placed to offer parts for VW and Porsche vehicles from manufacturers in the UK, Europe and Asia as well as supplying components from select sources in USA and South American too. With a huge range covering air and watercooled VW as well as Porsche vehicle parts too, we are a one stop shop for your specialist parts requirements. We have a network of trusted shipping partners that help us deliver our services to enthusiasts all around the world. We send our products fast and fully insured to our customers, with them often arriving quicker than ‘coast to coast’ internal shipments.
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