vwheritage.com

1.9
1.9 Based on 85 reviews

Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle. When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using ...

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ABSOLUTELY SHOCKING SERVICE

Without a shadow the worste car dealship i have used in over 30 years. The staff are rude and arrogant and customer service is poor to say the least.£27,000 on a brand new car that seems like it spent the first 12 months in their workshop ,if of course you can get it booked in.Overcharged on on first invoive which they blatantly denied until we memtioned the Financial Ombudsman when all of a sudden they did get up of their arses and do something about itTwo new steering wheels,engine oil light,faulty sendors,faulty anti brake issues,mould growth to nname just a few from a BRAND NEW CAR!Vast majority of the tine they just fobbed you off,Must be the way you wash your car when parking sensors failed.Must be the way you drive when the cars automatic braking failed?Must be weather conditions when sensors didnt work properly?On collection the car was not cleaned at all and the respose was "Well its only a lease car We asked ffor the oil level to be checked when the warning light came on yet again,,to be told'So you cant check oil on a dipstick then?"Just some of the beauties put towards us.AVOID LIKE THE PLAGUE unless you are addicted to bring treated like a child and like being completely ignored by arrogant and rude staff in particular the young members of staff who need to learn some respect.I can honestly say i cannot think of anything good about this branch whatsoever or the car come to think about it.Unfortunately although i would like to i cannot rate the dealership as zero stars or the car involvedWalk with your wallet people,we did and we pick our new Audi up next weekGood luck.

1
Date of experience: Aug 08, 2023

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Business Details

  • Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle.

    When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using and fitting these parts ourselves, to our cars? Spending our spare time maintaining, modifying and restoring VW and Porsche vehicles we understand what is required of a part with regards to quality and aesthetics, and we use this knowledge to ensure we provide our customers with the very best parts available to help with their projects.

    Located on the South Coast of England, we are perfectly placed to offer parts for VW and Porsche vehicles from manufacturers in the UK, Europe and Asia as well as supplying components from select sources in USA and South American too. With a huge range covering air and watercooled VW as well as Porsche vehicle parts too, we are a one stop shop for your specialist parts requirements. We have a network of trusted shipping partners that help us deliver our services to enthusiasts all around the world. We send our products fast and fully insured to our customers, with them often arriving quicker than ‘coast to coast’ internal shipments.

    Follow the Heritage Parts Centre story on social media @driveheritage / #driveheritageSee more

  • language https://www.vwheritage.com

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