Customer service is greatly lacking at this dealership, if you are wanting to be valued and expect good communication I would suggest you go elsewhere. Ordered a brand new car March 23, waited 2 months to test drive the car. Even after complaining to sales manager he admitted to forgetting to call me back and arrange! Roll on to test drive day and a discussion about finances, a ‘new deal’ was agreed “remember that figure”. Day before collection and paperwork is sent across to sign, wrong agreement! Their response… that shouldn’t have been done, don’t know why that was done etc etc. 48 hrs and chasing the dealership no authentic apology and no movement towards rectifying the situation just a circular conversation explaining how it couldn’t happen (the new deal). On refund of my £500 deposit which they had received in March 23 I got a ‘sorry about that’ …. Seriously this is how you value customers and mange a business?! So down the road to Hyundai I went - pick up a brand new car Wednesday !
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Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle.
When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using and fitting these parts ourselves, to our cars? Spending our spare time maintaining, modifying and restoring VW and Porsche vehicles we understand what is required of a part with regards to quality and aesthetics, and we use this knowledge to ensure we provide our customers with the very best parts available to help with their projects.
Located on the South Coast of England, we are perfectly placed to offer parts for VW and Porsche vehicles from manufacturers in the UK, Europe and Asia as well as supplying components from select sources in USA and South American too. With a huge range covering air and watercooled VW as well as Porsche vehicle parts too, we are a one stop shop for your specialist parts requirements. We have a network of trusted shipping partners that help us deliver our services to enthusiasts all around the world. We send our products fast and fully insured to our customers, with them often arriving quicker than ‘coast to coast’ internal shipments.
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