vwheritage.com

1.9
1.9 Based on 85 reviews

Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle. When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using ...

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Erin Sanders
Not a good experience, be careful

I came to this dealer because I wanted to go somewhere I could trust. So far it has been a pretty bad experience and I have no trust in them.It took nearly 2 weeks and a couple of false starts for them to bring the car from 30 miles away, resulting in me having to mess my workplace around changing time off. On my appointment the chap I was meeting was busy and so another guy took me for the test drive, then someone else came with documents, then the original guy took the payment, it was all really confusing (and took the best part of 4 hours) and then when the finance documents arrived in the post they had started me on an agreement I did not want (I didn't want pcp). It then took them 6 days to tell me the interest rate, this meant that the withdrawal period nearly expired (they had also said there was no withdrawal period - it is 14 days for anyone who needs to know and once you instigate the withdrawal you have 30 days to pay. Note that they apply daily interest in this period too). Overall I am really disappointed, they seemed nice enough but now the car is sold they don't give a stuff and I am starting to think they intentionally messed me around with responding to questions about the finance agreement so that I would become trapped.

1
Date of experience: Jun 09, 2023

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Business Details

  • Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle.

    When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using and fitting these parts ourselves, to our cars? Spending our spare time maintaining, modifying and restoring VW and Porsche vehicles we understand what is required of a part with regards to quality and aesthetics, and we use this knowledge to ensure we provide our customers with the very best parts available to help with their projects.

    Located on the South Coast of England, we are perfectly placed to offer parts for VW and Porsche vehicles from manufacturers in the UK, Europe and Asia as well as supplying components from select sources in USA and South American too. With a huge range covering air and watercooled VW as well as Porsche vehicle parts too, we are a one stop shop for your specialist parts requirements. We have a network of trusted shipping partners that help us deliver our services to enthusiasts all around the world. We send our products fast and fully insured to our customers, with them often arriving quicker than ‘coast to coast’ internal shipments.

    Follow the Heritage Parts Centre story on social media @driveheritage / #driveheritageSee more

  • language https://www.vwheritage.com

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