absolutely disgusting customer service from this vw dealer in Bristol as there was none. I had my infotainment system packing up. Told them all the things that were happening even saying emergency update needed and was told I had to bring in it to be attached to dynostic machine. by the time the appointment arrived there the system was unable to switch on. I was told when I called about it that they couldn't dynose the probably as the machine was not be able to talk to car and a further investigation costing another £72 ontop of fee of £60 was due to look inside glove compartment. they did however spend ages on trying to make more money out of me by doing (as advertised on website) their health check that costs £20. I only asked for report on the info system , these were sent back with reports of red for low oil costing over £30 and a oil leak costing over £900 . both of these are false. my husband and the local garage said oil levels fine and no leak found. when I went to collect my car I said I'm prepared to pay the £20 yr website adverise for health check as that's all they gave me. no report on the problem I sent it in for. said I'd pay the £72 for them to investigate it but not prepared to pay the dynostic fee of £60 as nothing was dynosed. was told by service management that don't worry about paying anything as you won't be bringing yr car back here again. were his actual words unless I paid the £60 for no info. took it further and not even an apology. avoid . plus vw want half the value of my car to replace the part just to make my stereo and sat nav work. £4000.00 disgusting all they're out for is your money
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Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle.
When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using and fitting these parts ourselves, to our cars? Spending our spare time maintaining, modifying and restoring VW and Porsche vehicles we understand what is required of a part with regards to quality and aesthetics, and we use this knowledge to ensure we provide our customers with the very best parts available to help with their projects.
Located on the South Coast of England, we are perfectly placed to offer parts for VW and Porsche vehicles from manufacturers in the UK, Europe and Asia as well as supplying components from select sources in USA and South American too. With a huge range covering air and watercooled VW as well as Porsche vehicle parts too, we are a one stop shop for your specialist parts requirements. We have a network of trusted shipping partners that help us deliver our services to enthusiasts all around the world. We send our products fast and fully insured to our customers, with them often arriving quicker than ‘coast to coast’ internal shipments.
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