Longstanding customer of Heritage Bristol VW (having bought cars and all associated servicing over some 15 years). Golf in for full service Nov 2020 - all day - cost +£280.00. Get car back supposedly having been fully serviced, and notice old shredded wipers still on car? The Service paperwork (incl the wipers) is shown as having been checked and ticked off as safe and ok with Heritage Bristol VW? But the car wouldnt even pass its MOT like this? If Heritage VW are not properly checking & servicing customers cars & simply ticking them off as being ok then that is very poor. A Heritage VW manager was good enough to come out to us to put on new wipers, and i was told that they would get my car back in for full check asap! As yet i am still waiting 2 weeks later! Tried phoning, left messages and no comeback. If this is how trusting loyal customers are treated then that is very poor and we will now buy our cars and get all work done at other VW dealers in future. I am disappointed to say that we will not be going back to VW Heritage in Bristol and wanted to make this public. December 2020
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Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle.
When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using and fitting these parts ourselves, to our cars? Spending our spare time maintaining, modifying and restoring VW and Porsche vehicles we understand what is required of a part with regards to quality and aesthetics, and we use this knowledge to ensure we provide our customers with the very best parts available to help with their projects.
Located on the South Coast of England, we are perfectly placed to offer parts for VW and Porsche vehicles from manufacturers in the UK, Europe and Asia as well as supplying components from select sources in USA and South American too. With a huge range covering air and watercooled VW as well as Porsche vehicle parts too, we are a one stop shop for your specialist parts requirements. We have a network of trusted shipping partners that help us deliver our services to enthusiasts all around the world. We send our products fast and fully insured to our customers, with them often arriving quicker than ‘coast to coast’ internal shipments.
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