If I could give them less I would.. First time wanted to buy a golf r golf they didn't have any so ended up getting one from marshall instead who treated me much better.. After having issue after issue with the car I took it into heritage to have some work done gave me my car back still broken.. £44,000 golf r and they couldn't be bothered to fix it so asked to get rid of it and the manager was sarcastic and rude but this was back in 2018.. So again I had issues with my 2nd golf r and after they fixed it I was given a list of work that needed doing curtailing hundreds of pounds.. Took it to another garage a month later for an mot and was told all my tyres were above 3mm vw recommended I changed one and all the other work quoted didn't need doing.. Anyway I thought in March this year I would give them another chance.. This time they did sell me a brand new golf r took my deposit and I was happyish.. Two weeks later not 1 phone call, email to tell me about my car.. After several days of phoning up and being told I can't speak to anyone they called me 2 days before I was due to pick up car and was told they sold it and that there was nothing they could do on anything else and that they would refund me.. Before I decided to buy the car I told them of my previous experiences and they said 'don't worry this time will be better' clearly not.. The only good thing about vw is Sharon fay the rest of them don't care about customer service just taking your money
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Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle.
When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using and fitting these parts ourselves, to our cars? Spending our spare time maintaining, modifying and restoring VW and Porsche vehicles we understand what is required of a part with regards to quality and aesthetics, and we use this knowledge to ensure we provide our customers with the very best parts available to help with their projects.
Located on the South Coast of England, we are perfectly placed to offer parts for VW and Porsche vehicles from manufacturers in the UK, Europe and Asia as well as supplying components from select sources in USA and South American too. With a huge range covering air and watercooled VW as well as Porsche vehicle parts too, we are a one stop shop for your specialist parts requirements. We have a network of trusted shipping partners that help us deliver our services to enthusiasts all around the world. We send our products fast and fully insured to our customers, with them often arriving quicker than ‘coast to coast’ internal shipments.
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