wacoal-america.com

1.7
1.7 Based on 18 reviews

Wacoal is a manufacturer of women's lingerie and underwear, founded in 1949 in Japan by Koichi Tsukamoto....

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Theguspro16
Take this as your sign to buy elsewhere

Ordered from this company for the first time in December of 2024, and they sent two bras that were allegedly 34 band size, which I had measured myself for multiple times before ordering just to make sure, because I thought I was a 36 and was mistaken.These bras were so tight I ended up getting extenders because I wanted them to work. They still didn't fit right. The material felt worse than my cheap Amazon nursing bras. So I sent them back, fully willing to use my refund to purchase a larger size. I had washed the bras before sending them back, and got confirmation that they had been received, but no email after until I contacted them, and suddenly they can't send any refund at all because of "bad odor". One bra hadn't even been worn and the other had been tried on, washed, and sent back. Even if that was the case, fine, but I hadn't received any email saying anything about not getting a refund until I had to contact them myself.I hate giving 1 star reviews. I always try to find something good to say, but I can't about this company. You're better off finding somewhere else to buy bras. I wish I had seen this website sooner so I wouldn't be out 75 dollars on bras with bad material that didn't fit.

1
Date of experience: Feb 04, 2025

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Business Details

  • Wacoal is a manufacturer of women's lingerie and underwear, founded in 1949 in Japan by Koichi Tsukamoto.

  • language https://wacoal-america.com

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