wacoal-america.com

1.7
1.7 Based on 18 reviews

Wacoal is a manufacturer of women's lingerie and underwear, founded in 1949 in Japan by Koichi Tsukamoto....

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Osbert W.
Customer service is awful

Customer service is awful! They tell you they will call you back and do not. Supervisor on the third attempt was rude and argumentative.I had bought and worn same size for years and thought there would be no reason to expect different but the bras are too tight! I didn’t discover this until I had washed and worn them since, again, I had no reason to suspect. I was told there was nothing they could do for me at all. I bought these in good faith that they would fit the same as all the others, but my faith was rewarded with too bad, you are out of luck. No thank you for the years as a customer. Well, I am finished now. Don’t waste your money, this company has no honor.

1
Date of experience: Aug 25, 2022

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Business Details

  • Wacoal is a manufacturer of women's lingerie and underwear, founded in 1949 in Japan by Koichi Tsukamoto.

  • language https://wacoal-america.com

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