We were very underwhelmed with our visit, encountering one very officious lady in the ticket office, although all other staff were much more pleasant. It seems that from looking at previous reviews the National Trust is being blamed for the shortcomings and greed encountered with greatly inflated costs for everything when it is really down to the Rothschild management. Neither the shop nor the restaurant is National Trust. We went on a day during the February half term and were shocked to realise that although only the shop and restaurant were open, it still cost £14 plus £2.50 for shuttle bus, just to be able to go to the cafe or restaurant. We are actually members of the National Trust so this was not such an issue for us apart from the cost of the shuttle bus. But surely for families wanting a day out in half term this would end up being a very expensive visit.
Most stand alone National Trust properties are far better value and provide a much better experience especially during holiday times and their special events. It is very sad that this place is giving the National Trust such a bad name when it is the greed of the Rothschild management that is the real problem here.
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