I ordered 3 of the waggy dogs from Kiro Bands for $19.99 each. There was a mystery box for an additional $24.99 added to my order which I did not ask for. My credit card was charged on December 1, 2025.I kept checking the shipping status which showed a shipping label was created on December 6, I kept checking and it kept showing waiting for product to pick up.I emailed the support team and finally got a response that they would ship immediately.I went on line December 14 and found that the whole thing was a scam I emailed the support team on Dec 15 to cancel the order. I also called my credit card company and reported the scam I opened a claim with them for the two charges on my card. I received and email the following day from the scammers and was told that it was too late to cancel the order, because it had shipped. I got the package the next day with cheap Chinese made toy dogs that are nothing like the fake add. I received another email from the support team with Kiro Brands letting me know that both charges on my credit card were being refunded. I got an email from my bank on the 18th showing the claims were closed and the money was sent back. I still have these 3 cheap fake dogs. I inquired about how to send them back. I received a response on December 22 with an address to China and to insure the package at 10 pounds. The weight of the original package is less than a pound. I responded that I am not going to pay for shipping to China. I noticed that shortly after the original purchase that the add never shows on you tube. My Norton antivirus blocks the sight as an e-scam company.
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