Jason with Wagmates lied from the beginning. We reached out for help with our dog that bit my 9 year old brother. Upon talking to Jason, he assured us he could stop this behavior. We were also guaranteed daily videos of our dog. Neither of those claims held up. Throughout the 2 week training we were only sent videos when asked multiple times. Jason did not seem to care. We were so excited to have Coach, our dog, come back and on the first day he bites my little brother, unprovoked, we were forced to bring him to the animal shelter. Wagmates will not offer any sort of refund. I get this is a business and a full refund is not expected. I hope we can come to a fair agreement on how to settle this.
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Our board and train services are perfect for busy pet owners who may not have the time or resources to train their dogs themselves. Your dog will stay with us in a comfortable and safe environment while receiving expert training from our team of skilled trainers.
We use positive reinforcement methods to train your dog, which means that we reward good behavior and encourage positive habits. This approach not only helps your dog learn faster, but it also strengthens the bond between you and your furry friend.See more