Several months after my review...throwing light on my more than horrible experience with wakanow ,I was contacted by their customer team . I shared details with them and documented evidence of what ensued . They apologised and promised to look into it only to get back to me with this message "Following our review of your complaint, we observed that the transaction was handled by our Ghana subsidiary and is therefore outside our direct scope, as we do not operate within the same market. However, we have escalated the matter to the relevant team in Ghana and will continue to follow up to ensure it is resolved." On the 12th of January 2026 . Till now no response , no follow up , nothing ! Hiw can such a company operate . How. Its a total scam !!
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Wakanow is Africa’s leading full-service, online travel concierge. We provide our travelers with a one stop portal for Flights, Accommodation, Visa assistance, Holiday packages, Rides, Airport lounge and protocols that bring convenience to your travel needs.