The envelope was damp which caused the inside to become pliable and in turn creased the print. I have emailed 8 times with no reply to any of the emails sent and i have called the number amd left messages but no reply. Im not happy as i read the reviews first but looks as if they are carefully chosen so they are all quite positive. This was a gift for valentines day for my husband but it looks like a cut out from a magazine
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