My loan application was withdrawn because my bank account isn't compatible with the service's automated linking system. I offered to provide my bank statement manually, but they refused. They already had access to my primary bank account, yet insisted on linking a second account through their system. It shouldn't be the customer's fault if a legitimate bank isn't supported. They conducted a credit inquiry and then canceled the application, negatively affecting my credit score for no valid reason. All document requirements should be confirmed before a credit check, not after. The process was rigid and inefficient, causing unnecessary harm to my credit profile. My time was wasted, and the application was declined due to the linking issue. I cannot recommend this service.
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