I am reaching out personally from the support team regarding your case, which has been assigned to me for final review. After a thorough evaluation, I have approved the refund to the same account used for your purchase. This exception is made specifically for your situation to ensure your satisfaction. To close your case in our records and mark it as resolved, please share your feedback about your experience through a brief review on the platform. Your feedback not only allows me to finalize your case but also helps reassure other customers of our trustworthiness.
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