I have asked Wardrobe Direct twice to call me regarding my order which included installation. They have not responded and now have asked me for this review.The company that arrived are not Wardrobe Direct but TJ’s furniture.They were rude, rushing and did not clear up after themselves. Two of the doors are at different heights. The mirror doors were filthy. Rubbish was left in the wardrobe and lots of screws were left on the carpet which was dangerous. There also seemed to be a lot of fixtures and fittings left over so worried something hasn’t been fixed correctly. They also haven’t screwed the screws in on the hinges so these are sticking out. After spending nearly £1000 on this wardrobe I expected better.Further to the reply below I would like to confirm that I advised that I would happily supply statements from the two people who were at my property on the day of the wardrobe delivery to back up what happened on the day. The works being carried out could not be classed as renovation works - it was simply replacing a length of skirting board. We also have a voice recording of the conversation between my daughter and the installation team which I feel would confirm who the hostility came from. The team did not carefully package any unused components or flatten boxes and put them in the wardrobe - again I can supply pictures if requested.Obviously you are taking the side of the installation team which is what I would expect but my review was an honest one of what happened on the day.For any prospective customers - this was an honest review of what happened on the day to us.
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We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.
