wardrobedirect.com

3.8
3.8 Based on 350 reviews

We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bes...

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DC25
Wardrobe is late and poor customer service

My wardrobe is 3 weeks late and my experience I have had with the company has been awful. You cannot ring them as they don't have a phone number on their website as they say they are receiving too many calls (I am confused how they can say this when nobody has their phone number). I had to email them 4 times to even get a response. I had to ask several times where my wardrobe is only for them to keep giving me later and later timelines. The fact that I had to ask the company themselves where my order was and they didn't have the initiative to contact me to tell me it would be late is just lazy. Just an overall bad experience, with still no wardrobe received. I should also add that their website says that all orders are being completed with the given time frame - this is clearly a lie as my order is weeks late.

1
Date of experience: Dec 01, 2024

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Business Details

  • We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.

  • email sales@wardrobedirect.com
  • language https://wardrobedirect.com

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