wardrobedirect.com

3.8
3.8 Based on 350 reviews

We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bes...

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They are scammers don’t buy from this…

They are scammers don’t buy from this company they ain’t refund my money they delivered a damaged wardrobe and I want my money back now!!! My order number is 007863904 I want this done or I'm taking the company to court. I just had an email from the manager Simon from Wardrobe Direct asking me to take down my review or he not helping me with my issue. Please people don’t buy from this company you will be scammed for your money they sent out damaged and faulty furniture and don't want to refund my money back stay well clear from them they robbed me of £1,274.00. Make it make sense I contacted the company on numerous occasions with no response and contacted the assembly team with no response so please show me evidence you have helped or offered me any gesture of goodwill or responded to any of my issues as soon as I put a bad review up now you wanna respond to me it is a scam company I can show evidence on my side how many times I have contacted its been over 7 months and I have to sleep on my floor due to all this I only want my issue to be resolved not played about especially I pay money for something that's not done. I contacted you on my friend's email to see if customer service would respond and they did please show me any evidence I have threatened customer service so why false claim all this time you have been blanking all my messages so tell me you are scam company and I'm not the only one that has experience this. My furniture hasn't been assembled or used so why are you lying I will explain my issue again not to you because you lot know my issue and have taken action resolving it for the people that don't know about your scam company I have ordered wardrobe, two bedside cabinets and chest drawers the wardrobe damaged a d half done they sent out back panel that doesn't fit plus missing scraws for a shelf that aint put on and LED lights are not working also has scratches on the wardrobe the bedside cabinet and Chester draws are still not assembled because I’m missing parts I have contacted about this issue numerous times no response I have tried calling the assembled team they ignoring my calls so please tell me how you tried to communicate with me when they have been no communication on your side this company I've been fobbed off constantly for 6 months. I have paid for assembling and 6 months in and furniture has not been done so please make it make sense you are a scam company until my issue is resolved. It has been over 7 months and the same issue I was sent out with a faulty and damaged wardrobe I don’t want replacement or parts I just want my £1,274 refunded back to me. My order number is #007863904. Simon, something bad is gonna happen to you for lying if I already knew this company was a scam I wouldn’t even dare to look at the website. I will report this website and get it shut down because in a day you’re like a bunch of scammers your company has sent out a damaged and faulty wardrobe that two of your fitters couldn’t even fix so please make it make sense. And the fitter that you’re complaining about is what I pay for I pay for assemble that’s what I paid for so when the first fitter came out the first time he even said that the wardrobe is unfixable and you can’t fix it the company needs to change it the second fitter that you sent out eight months later couldn’t even fix the same thing he told me don’t buy from wardrobe direct go to IKEA which I should’ve done in the first place even your fitters are even saying the same thing don’t buy from wardrobe direct and all the good views I see on Trustpilot about this company is fake wardrobe direct is behind those reviews believe me I know, I never heard anyone that had a good experience with Wardrobe Direct now I’m still going through Solicitor to try to get my money back I’m just spreading awareness so please people do not buy from this company. I repeat do not buy from this company.

1
Date of experience: Sep 05, 2024

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Business Details

  • We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.

  • email sales@wardrobedirect.com
  • language https://wardrobedirect.com

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