Absolutely useless company, in purchased a wardrobe with assembly, after paying I never received a confirmation email. I searched the site for a number to call and there wasn’t one. I sent an email to customer service. I heard nothing for a week. I filled out a chat form and some to a robot, they asked for my postcode and said someone would be in contact, nobody bothered. I spoke with a robot again and demanded to speak to a human, I left my phone number. About a week later finally someone called me, after the conversation I received my order confirmation email. Another week later I received a message with a delivery date, I couldn’t accept it because I’d be on holiday. When I was on holiday I phoned the company to try to get another delivery date, they said it would be another ten days or so. Then a day later I received another message saying it two days later am. I nearly turned it down as it was the morning after I returned on a late flight from holiday. Then at the airport I received a message saying the would deliver at 6am the following morning. Also the message said they if the delivery was upstairs I had to pay £20, which I thinks a con considering it’s a wardrobe. I knew I wouldn’t be home until 2am but There was no way for me to cancel. After 3 hrs sleep I was phoned by delivery guys who’d gone to wrong address. It wasn’t far away so I gave them instructions ho to get to my house. When they arrived they were fairly rude and immediately demanded £20 for upstairs delivery, it had been raining, none bothered to ask if they needed to take off their shoes. They just traipsed in and out, dirtying the carpet. When all packages were delivered they asked me to sign the delivery note. I asked them how long it would take to assemble, they said they didn’t assemble just delivered. I could hardly lock them in and insist. I’m absolutely fuming.
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We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.
